Here's a few takeaways from his talk which surrounded corporate culture and their objections to adopting social media, why they exist, and how to work around them:
- People don't hate change, they hate how you're changing them
- It's not an I.T. problem (as in, security objections to social media are not the problem) it's a human or culture problem
- Companies worry too much that once their people have access to social media they'll say bad or inaccurate things. But social media doesn't create idiots, in fact, it can expose them.
- One way to get around the fear, control and trust issues is through policy development
- IBM has the gold standard for social media guidelines
- It's not an I.T.issue, it's not a money issue - many social media tools are too affordable - it's just fear, control and trust
- Being an eLearning professional means being a psychologist, anthropologist and counselor, because you're constantly having to overcome and work around the human and emotional issues people have
@Schnicker